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FAQs

After your payment is verified, it takes up to 48 hours to process and ship your order.
UTZ COVID 19 Update Due to disruptions in shipping and transportation resulting from the COVID 19 pandemic, we have been experiencing significant delays in transit times from our suppliers to customers in Europe, the United States and other destinations. In some cases we have seen delays exceeding 8 weeks. In recent days we have seen some improvement and hope this will continue to be the case. We appreciate everyone’s loyalty and patience as we work through this difficult time that has impacted so many small businesses around the world. We hope to return to our normal shipping times Standard Global Shipping - Regular Post (7 - 15 days) soon. In most cases, shipping is Free. Some products may require a competitive shipping charge.
Once the order has been dispatched you will receive an email with a tracking number. You can then track it using "Track My Order" feature in the main menu.
If you wish to change or cancel your order, you may do so in the first 24 hours after placing your order. If you wish to do that, please contact us immediately using the from provided.
You can email us on info@utzstore.com at any time, or use the contact form provided in the main menu.
Yes. At UTZ Store we take your privacy seriously. For more info please read our Privacy Policy. We use high-level SSL (Secure Sockets Laye) encryption technology which is the most advanced security measure currently available for online transactions. UTZ Store does not store your personal credit card information on our servers.

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